Unlike one’s level of IQ, which changes very little from childhood, emotional intelligence includes skills that can be learned at any age.
Research agrees that people can be taught to better manage emotions. In fact, the skills of emotional intelligence are so attainable that one’s level of EQ tends to increase with age
which can be explained in terms of experience.
Seeing the value of EQ as a trainable skill, more and more business schools are adding emotional competency training. So, what is a 30-year old to do in a room full of 40-year old customers, especially when he knows his competition has likely received some sort of emotional management training? This is the battlefield of the workplace that can be highly impacted by EQ. However, most emotional intelligence programs have failed to deliver results in increasing attendee’s emotional intelligence. This is mostly due to their flawed methodology significant, sustained EQ learning occurs over an extended period of time not in a classroom, two day seminar, or workshop.